Frequently Asked Questions

Frequently Asked Questions

What is the method of ordering from the website?

1. Add the desired products to the shopping cart.
2. Go to cart after you finish shopping.
3. Fill in your information and address details.
4. Choose payment method.
5. Click on confirm order.

When will my shipment arrive?

If the request status is executed

For orders within Qatif within 24 hours.

For orders within the Eastern Province within 48 hours.

- For orders within the Kingdom of Saudi Arabia within 3 to 4 days.

Which shipping companies partner with Abir Al Gharb Perfumes? How can I contact them?

We cooperate with a shipping company:

SMSA 920009999

What are the shipping fees? How can I get free shipping?

Shipping costs 29 for orders within Saudi Arabia, and free shipping is available for orders over 999 SAR.

What payment methods are available?

- Cash on delivery. (Futif - Saihat - Dammam)

- Payment by Visa and Mada card.

- Payment via Apple Pay.

What products cannot be returned or exchanged?

In the fragrance of the West... your satisfaction is our goal

Products may be returned or exchanged provided they are unused, unopened, and in the same condition as received from Abir Al Gharb Perfumes.