Terms and Conditions of Use of the Abir Al Gharb Website
1. Acceptance of the terms
2. Eligibility for Use
- Minimum age : 18 years, or use the site under the supervision of a registered guardian.
- License : You are granted a personal, non-transferable license to shop for Products for your personal use only.
3. Content and Intellectual Property
- Ownership : All texts, images, logos, and designs are owned by or licensed to Abeer Al Gharb Company .
- Permitted use :
- Share website products via direct links.
- Use of images with credit (for non-commercial use only).
- Prohibited :
- Reselling the content or using it in competing advertisements without written permission.
4. User Account
- Responsibility :
- You are solely responsible for the confidentiality of your password and account activity.
- Any breach must be reported to us immediately via technical support .
- Account Suspension : We may suspend your account if:
- You provided false information.
- Violated the Terms of Use.
5. Orders and Pricing
- Cancellation : We reserve the right to cancel the order if:
- The price was incorrect (we will notify you within 24 hours).
- The product is not in stock.
- Pricing :
- Prices include 15% VAT.
- Any applicable discount offer will be clearly stated next to the price.
6. Payment data
- Security :
- We use 256-bit SSL encryption to process payments.
- We do not store credit card numbers after a purchase is made.
- Responsibility :
- You agree to the accuracy of the payment information provided.
- If we discover fraud, we will report it to the appropriate authorities.
7. Return Policy
- Duration : 14 days from receiving the order.
- Conditions :
- The product must be unused and in its original packaging.
- We will bear the shipping costs if the reason is a manufacturing defect.
- Full details: Replacement and return .
8. Dispute Resolution
- Initial contact :
- Send your complaint via email with the evidence attached.
- We will respond within 48 business hours.
- Go to the authorities :
- If the problem is not resolved, you can raise the dispute to the Saudi Consumer Protection Authority .
9. Amendments to the Terms
- We will post any changes to this page with the updated date.
- Your continued use of the Site after such modification constitutes your acceptance of such modification.
10. Contact Us
- For legal inquiries:
- Email: [email protected]
- Phone: +966532114991 (Saturday to Thursday, 8 AM - 4 PM)
