Terms and Conditions

Terms and Conditions of Use of the Abir Al Gharb Website

1. Acceptance of the terms

• By using the website https://abeeralgharb.sa , you agree to:
• Comply with these Terms and any subsequent amendments posted on the Site.
• Review the terms periodically via the link: Terms and Conditions

2. Eligibility for Use

• Minimum age : 18 years, or use the site under the supervision of a registered guardian.
• License : You are granted a personal, non-transferable license to shop for Products for your personal use only.

3. Content and Intellectual Property

• Ownership : All texts, images, logos, and designs are owned by or licensed to Abeer Al Gharb Company .
• Permitted use :
• Share website products via direct links.
• Use of images with credit (for non-commercial use only).
• Prohibited :
• Reselling the content or using it in competing advertisements without written permission.

4. User Account

• Responsibility :
• You are solely responsible for the confidentiality of your password and account activity.
• Any breach must be reported to us immediately via technical support .
• Account Suspension : We may suspend your account if:
• You provided false information.
• Violated the Terms of Use.

5. Orders and Pricing

• Cancellation : We reserve the right to cancel the order if:
• The price was incorrect (we will notify you within 24 hours).
• The product is not in stock.

• Pricing :
• Prices include 15% VAT.
• Any applicable discount offer will be clearly stated next to the price.

6. Payment data

• Security :
• We use 256-bit SSL encryption to process payments.
• We do not store credit card numbers after a purchase is made.

• Responsibility :
• You agree to the accuracy of the payment information provided.
• If we discover fraud, we will report it to the appropriate authorities.

7. Return Policy

• Duration : 14 days from receiving the order.
• Conditions :
• The product must be unused and in its original packaging.
• We will bear the shipping costs if the reason is a manufacturing defect.
• Full details: Replacement and return .

8. Dispute Resolution

• Initial contact :
• Send your complaint via email with the evidence attached.
• We will respond within 48 business hours.
• Go to the authorities :
• If the problem is not resolved, you can raise the dispute to the Saudi Consumer Protection Authority .

9. Amendments to the Terms

• We will post any changes to this page with the updated date.
• Your continued use of the Site after such modification constitutes your acceptance of such modification.

10. Contact Us

• For legal inquiries:
• Email: [email protected]
• Phone: +966532114991 (Saturday to Thursday, 8 AM - 4 PM)